It is an online self-service system which allows the taxpayer to file returns, initiate payments and access other tax related services.
This system can be accessed through;
The taxpayers’ portal is primarily for filing returns and generating tax bills while Ghana.gov is a digital services and payment platform.
GRA has developed information security policies and standards that are in line with the ISO 27001:2013 standard which protects your account from unauthorized users.
To Sign Up, you will need:
No, you can Sign Up any day or time.
No, using any of the online filing systems is FREE.
*You can Sign Up only once
The Taxpayer portal works best with the following browsers:
The Taxpayers’ Portal or App is available to you immediately after Sign Up process is completed.
You can only use the portal or app while you are connected to the internet.
Acknowledgement receipts are shown on the portal under the FILED tab right after filing is completed.
Yes, you can file your returns and initiate payment on your taxes on your mobile phone using the GRA Taxpayers’ portal or the Ghana Taxpayers’ App.
All payments are initiated on the taxpayers’ portal or app.
Payment can be done via the Ghana.gov payment platform using Mobile Money, Bank Card, *222# or by visiting the nearest bank to make payment.
Yes, your account is linked when you initiate payment for the first time. Subsequently, you will not need to login to Ghana.gov when initiating payments through the Taxpayers’ Portal or App.
Yes, in the portal or app, you can grant access to a tax consultant, employee, auditor, etc. to perform specific functions on your behalf.
Yes, you can remove a third-party from having access to your account, or change their privileges on your account.
Click on FORGOT YOUR PASSWORD? under the LOGIN button and follow the prompts to reset your password. You will need to provide your TIN/Ghana Card PIN and a one-time password/code will be sent to the phone number associated with your account.
Ensure you have a strong internet connection, change your browser or use another device.
Kindly contact the GRA toll-free number 0800 900 110, any of the service desk hot-lines, WhatsApp numbers, Email address or visit the nearest Taxpayer Service Center for assistance.
GRA Service Desk Contacts
020 926 7047
020 926 7048
020 926 7049
020 926 7125
020 926 7059
GRA WhatsApp Contacts
055 299 0000
020 063 1664